Service Centers
Rockwell Collins Service Centers are strategically located throughout the world to provide maintenance on our equipment, both
in and out of warranty. Overhaul and repair service can also be obtained at each location. As new products are introduced,
service center capabilities are continually updated to support them. Located within each Service Center is a dedicated Customer
Service Representative, available to answer questions or address problems.
Rockwell Collins Service Centers are all licensed or approved by the appropriate agency within the country they are located
and for the countries they serve. Generally, all are FAA and/or JAA licensed or approved. Most recently, the Rockwell Collins
Service Centers received ISO 9002 certification.
Global Service Solutions
Advanced In-Flight Entertainment (IFE) systems with unprecedented performance and variety require thorough, reliable support.
Rockwell Collins maintains the world's largest IFE service support network with more than 400 trained service personnel at
Service Bases throughout the world. Rockwell Collins Services is strategically positioned to provide premiere service and
support to our airline customers.
On-Board Services
On-board support is available for a variety of products including cabin management, standard and interactive video, audio
and in-flight telephone systems. Our FAA and JAA certified technicians are qualified to support Rockwell Collins and non-Rockwell
Collins IFE systems with industry leading reliability and responsiveness.
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Repair Status
You can view the status of your repairs at Rockwell Collins facilities. This resource requires a username and password.
View repair status
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Equipment Repair Directory (ERD)
The ERD allows you to determine where we can service your parts. With repair facilities around the globe, we stand ready to
serve you. No username or password is required.
Go to the Equipment Repair Directory
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Service Locations
We have numerous service locations around the world. To learn more about selected locations, follow the links below. In addition,
a Service Location Application is available to provide information concerning our repair facilities around the globe. No username or password is required.
Rockwell Collins UK - Reading Service Center
Rockwell Collins France
Rockwell Collins Deutschland GmbH
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